- NCB shall provide credit information services with full integrity, accuracy and efficiency for the mutual benefits of borrowers and lenders.
- NCB shall provide utmost security in maintaining and processing data in NCB credit database.
- NCB shall provide credit information services only to members, service users or information owner who NCB deems to have a legitimate reason to use the information.
- NCB shall provide counseling services to any consumer, who seeks advice pertaining to his/her credit information maintained in NCB credit database.
- NCB shall promote, through proper channels, the responsible use of credit information for the granting of credit facilities.